Privacy Notice

Our Privacy Notice explains how we use your personal data, describes the categories of personal data we process, and outlines the purposes for which we do so. We are committed to collecting and using your data fairly and in accordance with the requirements of the Data Protection Act 2018.

We take your privacy seriously. Below you’ll find a summary of your privacy rights and how we gather, use, and share your personal information.

Who We Are

Napier Sterling Limited, registered at 84 Brook Street, London, W1K 5EH, acts as the data controller for the personal information you provide to us.

Our Rights

You have the right to:

• Object to how we process your personal data

• Access, correct, delete, or restrict the use of your personal information

• Complain to us directly or to the UK’s data protection regulator

You can contact us via:

• Email: contact@napiersterling.com

• Post: Napier Sterling Limited, 84 Brook Street, London, W1K 5EH

You may also contact the Information Commissioner’s Office at:
https://ico.org.uk/global/contact-us

How We Gather and Use Personal Information

We collect information about you in order to provide the financial advice and services you require. This information is typically gathered directly from you in meetings, or through phone, email, or post.

As a data controller under the Data Protection Act 2018, we use your information to:

• Understand your current financial position

• Evaluate your needs and goals

• Offer appropriate, tailored financial advice

We do not share your data with any third party unless:

• It is required for regulatory or legal purposes

• You have been informed in advance as part of our advice process

• You provide explicit consent

When third-party sharing is necessary (e.g. with product or service providers), we will name those parties in your suitability report or other formal documentation.

Sharing and Transferring Information

Where needed, we may share your data with carefully selected third parties essential to delivering our services. These may include:

• Pension and investment providers

• Insurance companies

• Mortgage lenders

• Professional compliance or legal partners

In cases where information must be transferred outside the UK, we will ensure that adequate protections are in place.

Data Retention

We retain your personal data securely:

• For as long as we provide financial advice or services under our contract with you

• As required by law or regulatory obligations

Your information will be stored securely and confidentially throughout this period.

Legal Basis for Processing

In most cases, we collect and process your personal information under the legal basis of performance of a contract — i.e., to provide the financial advice and services you have requested.

Some types of sensitive data (e.g. medical history) may require your explicit consent. Where this applies, we will request your consent and explain its use. You can withdraw your consent at any time.